Skip to content

Help and FAQ

Answers about your account, your CV, plans and your data. Can’t find what you need? Contact support.

Account and sign-in

How do I get the Wasli app?

Wasli is in early access. Email support@wasli.ae to request access, and we will send you the download link when your place is ready.

How do I create a Wasli account?

Download the app, then sign up with your email address and a password.

I forgot my password. What do I do?

Tap “Forgot password” on the sign-in screen and follow the link we email you.

Your CV

How big can my CV file be?

Up to 5 MB.

Can I update my CV later?

Yes. Add a newer CV in the app at any time, and delete older versions you no longer want.

Where is my CV stored?

Your CV and career data are stored in the UAE. The Privacy Policy explains how Wasli handles your data.

Goals and journey

How does Wasli create career goals from my CV?

Wasli reads the roles, skills and experience in your CV and proposes career goals that build on them. You choose the goal you want, and Wasli plans the milestones toward it.

What is the difference between a milestone and an achievement?

A milestone is a big step toward your goal. Achievements are the smaller, concrete actions that complete it.

Opportunities

How often does Wasli look for new jobs?

Every day. New UAE opportunities matched to your goal appear daily.

Does Wasli apply to jobs for me?

No. Wasli finds and ranks opportunities; you open the listing and apply yourself. On Premium you can first create a CV tailored to the role.

Plans

Is Wasli free?

Yes. The Free plan includes career goals from your CV, your journey, and a sample of three UAE opportunities a day. Premium adds the full ranked list, tailored CVs and The Edge. Current prices are shown in the app.

Can I cancel Premium?

Yes, from the app. You keep your goals and your journey on the Free plan.

How long are tailored CVs kept?

Each tailored CV is kept for 7 days and then deleted, so download the ones you want to keep.

What time does The Edge arrive?

Every day at 07:30 Dubai time, in the Wasli app.

Privacy and deletion

Can I control how my profile is used?

Yes. You decide what Wasli may do with your profile, and you can change it in settings at any time.

Can I delete my account?

Yes. Delete your account in the app's settings: your career data is erased and then your sign-in account is removed.

Step-by-step: delete your account →

Contact support

Email us and include the email address on your Wasli account.

support@wasli.ae